We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request .
Neuss city centre and the main train station there are only 4 km away from the hotel. Düsseldorf central station is about 10 km away.
From Düsseldorf Airport, take the suburban train (S-Bahn) S11 towards Bergisch-Gladbach until the station "Neuss Rheinpark Center". Leave the train station towards the Rheinpark Center and take a left at the first crossroads. Continue straight ahead until you reach the hotel. The walking time is about 5 minutes.
Coming from the A57 motorway: Take the exit "Neuss-Hafen" (harbour) and continue on the B1 federal highway towards Düsseldorf. Turn right at the second traffic light, then continue straight ahead. The hotel is located on the right.
Our hotel has an underground parking garage with 36 parking spaces (fee: € 19.00/day) and an outdoor parking lot with up to 650 parking spaces (fee: € 14.00/day). Additionally, free public parking is available around the hotel.
The Crowne Plaza Düsseldorf - Neuss is one of the largest congress centres in the region. Our business hotel counts with 14 conference rooms and 2 large ballrooms with capacities from 8 to 2,500 people. Our hotel by the river Rhine has a total event space of 4,000 m², a first-class event service and state-of-the art technical equipment. We are as thrilled to organise professional events like product presentations, in-house trade fairs, incentives, stage shows and congresses as we are to set up private banquets and smaller company events.
Check-in starts at 3:00 p.m. The regular check-out should take place no later than 12:00 noon on the day of departure. A late check-out until 4:00 p.m. is possible upon request.
Our Premium rooms and all rooms with a connecting door can be used as family rooms. Both of our suites have a separate extra room. Additionally, there is the option of adding an extra bed to any of our rooms.
Pets are allowed in the hotel room for a surcharge of € 10.00 per night.
Children aged 12 years and younger stay for free at our hotel. Children older than 12 years pay the normal price. Breakfast is € 1.50 for each year of life of the child. We have a special children's menu for lunch and dinner.
We accept the following payment methods: Visa, American Express, Mastercard, Eurocard and cash payment.
Our RiverSide restaurant is open for you:
The RiverSpa is open from 6:00 a.m. to 11:00 p.m.