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Hotel reviews

Guest ratings and reviews for the Crowne Plaza Hotel Düsseldorf - Neuss.

Awesome

Breakfast was great. The staff (especially Frau Bartz) was exceptional, the food excellent. Bad: The elevators were out of order.

Karin Hotel ratings Booking.com, 11.11.2021
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It was ok but price/performance a bit higher.

Recepton Welcome and Breakfast is good. We enjoyed for breakfast. Bad: Wifi connection was not good enough. Room is clean but some products missing like slippers, toothbrush etc. they should be presenting in room without asking room service. bathroom has problem with water drainage while taking shower. and noisy shower tap. (room 944).

Semih Hotel ratings Booking.com, 02.11.2021
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Very nice stay

View on the Rhein Bad: Flies coming into the room due to humid weather conditions, missing some tea in the room

Charlotte Hotel ratings Booking.com, 01.11.2021
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Exceptional

It's perfect everything...we come back for 100

Olgettag Hotel ratings Booking.com, 27.10.2021
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Exceptional

Hersey çok güzeldi

Anonymous Hotel ratings Booking.com, 11.10.2021
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Exceptional

It was great, second time here. I really enjoyed everything.

Eva Hotel ratings Booking.com, 25.09.2021
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Exceptional

Alles

Brahim Hotel ratings Booking.com, 18.09.2021
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Brilliant Hotwl

Bar staff friendly and always remember what you have, if you don’t want the bar menu in the evening you can eat in the restaurant. Very clean hotel. Stay here everytime I travel for work in Düsseldorf

Traveler Hotel ratings Hotels.com, 18.09.2021
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Cons and pros

-My negative experience is one bottle of water is free but next 0.75L is 10€. - pool and spa is closed due to covid issue -personnel is so friendly and helpfull. Although it is not in the menu, They preapared a tost for our 4 years old daughter - superior room is quite large -we have arrived hotel one night before, main restaurant is closed because of inedaquate number of visitors. That is what personnel say - you can eat at the bar but menu is very poor with afew choice - rooms are cleaned once in two days due to covid 19 situation

Sinan Hotel ratings Hotels.com, 17.09.2021
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Great stay. perfect location

the room was clean and well presented. Breakfast was lovely Bad: The bar meals menu was quite limited and the restaurant wasn't available

Deborah Hotel ratings Booking.com, 14.09.2021
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Great stay even better staff and service but the bathroom could do with a little updating

Comfortable and clean. The staff were very friendly and helpful. The breakfast was excellent and a great way to start the day. Bad: The bathroom, it needs updating as the sink was showing signs of cracks and the bath was chipped and looking old.

Clint Hotel ratings Booking.com, 14.09.2021
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Will stay again at next opportunity.

Friendly staff. Nice bar. Bad: We didn't take breakfast coz 22 EUR per person is far out of range of normal rates.

Peter Hotel ratings Booking.com, 08.09.2021
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Very Good

Preis Leistung top

Patrick Hotel ratings Booking.com, 29.08.2021
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Sweet

Stay was amazing. Customer service was awesome. My wife was acting crazy as hell but we still had a great time. I LOVE ❤ my wife! Lol ?

DeRafael Hotel ratings Hotels.com, 17.08.2021
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Very nice

My favorite hotel in Neuss

Anastasija Hotel ratings Booking.com, 14.08.2021
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Very Good

very friendly staff Bad: nothing specific

Berge Hotel ratings Booking.com, 10.08.2021
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Good

Thanks

Abolfazl Hotel ratings Booking.com, 04.08.2021
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Awesome

- Bad: -

Patricia Hotel ratings Booking.com, 11.07.2021
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Exceptional

This property was clean and customer service was very friendly Spicily the ITLIAN MAN Bad: Nothing

Yusuf Hotel ratings Booking.com, 09.07.2021
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Good

Breakfast price still is too expensive when the services are not 100%

Ignacio Hotel ratings Booking.com, 05.07.2021
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Very Good

Top Bad: —

Anna-lena Hotel ratings Booking.com, 01.07.2021
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Good

All of the services are perfect, except one man. His name is Frabik. We have book another room for a friend. He just wants to make a trouble to let us fail to check in, at 3:00 AM. He asked us to send the corona test by email to his personal email box. I don't heard this in whole Germany.

Huizi Hotel ratings Booking.com, 06.06.2021
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Good

Bed is comfortable Situation is good and Rhin view from the bedroom is lovely Bad: A coffee spoon at the room was not clean ?

Ignacio Hotel ratings Booking.com, 26.12.2020
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Very Good

Die Lage

Martin Hotel ratings Booking.com, 16.12.2020
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Good

Very nice hotel, staff and view. Close to the highway connection as we needed. Bad: The pool and sauna were closed due to the Corona virus protocols

Ignacio Hotel ratings Booking.com, 01.12.2020
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Typical business hotel

Great renovation to the bedrooms, hopefully in time they will update the common areas and bathrooms to the same standard. Best thing about the hotel are the views across Düsseldorf

Traveler Hotel ratings Hotels.com, 12.10.2020
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Room is spacious and clean

Stayed in superior room and I appreciate the spaciousness of the bathroom which has both shower and bathtub. The room is also clean and the mattress is rather comfy.

Ho Yin Hotel ratings Hotels.com, 27.09.2020
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Great value and friendly service

Have stayed here for one night. The hotel was not very busy. There is lots of free parking around the hotel so dont use the garage. Room was nice and had a great view. As a Spire IHG member I got a free breakfast and free drinks and snack at the bar. Not far from the city if you are with a car. Really good value.

idumancic Hotel ratings TripAdvisor, 06.09.2020
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Good

BIG THANK YOU TO CHANTAL, so helpful and accommodating, couldn't do enough to make our stay as wonderful as possible. The rooms were clean and tidy, Bathrooms very clean. Breakfast was a little basic but plenty to go around. The best thing about our stay was the staff and the view, Lovely views of the Rhein. Very quiet hotel even though there were a few guests when we arrived. Food was limited in the restaurant but very nice all the same. Bad: The location was not the easiest to get in to Dusseldorf centre but if you don't mind a 10 minute walk to the S Bahn then this is a nice hotel to stay in.

Elaine Hotel ratings Booking.com, 05.09.2020
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Very Good

Frühstück

Robert Hotel ratings Booking.com, 22.08.2020
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Contact

Crowne Plaza Düsseldorf - Neuss
Rheinallee 1
41460 Neuss
Germany