Hotel reviews

Reviews from guests to our Crowne Plaza Düsseldorf - Neuss.

What you see is what you get!

Nice rooms, Nice view, good breakfast and late checkin possible! Free parking in front of the hotel

Job on Booking.com, 20.03.2019
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Exceptional

the staff were very accommodating and couldn’t do enough, pool was lovely and all amenities were exceptionally clean, hotel rooms were second to none Bad: the work to upgrade the hotel did start a bit early but we were only notified about this through a poster in the lift

Lyndsay on Booking.com, 25.02.2019
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Good stay, pleasured.

Rooms are little bit scuffy. Bad: Nothing Everything is ok.

Anonymous on Booking.com, 15.02.2019
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Awesome

Beautiful clean comfortable double room, good choice of buffet breakfast. Lovely pool and gym area Bad: Nothing

Julie on Booking.com, 14.02.2019
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Great value for money

We visited Neuss to attend a wedding. Although the hotel is not in the city center it was easy to get there from the highway and the hotel offers parking (paid) parking facilities under the building. Staff and service were great. Would come back.

Roger on Agoda, 12.02.2019
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Exceptional

Excellent hotel. Bad: The restaurant is not very good at all, but the breakfast buffet is excellent and so is everything else in the hotel.

Edward on Booking.com, 12.02.2019
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Good

- the 3 lifts were not working permanently. You have to wait very long time every single time you want to use the lift, whenever. - people behave like salvage in the sauna, they can not even drop the towels they used in the appropriate basket. Also, though you are in a naked zone, people believe they are alone and can behave such as it was the case: really no manners at all.

Anonymous on Booking.com, 27.01.2019
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Good

Large comfy room

Andrew on Booking.com, 25.01.2019
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Hotel is OK, personal could be more professional.

Nice comfortable rooms. Bad: Hotel personal ... smile, but "I dont know" or "I cannot" is very often the answer.

Radim on Booking.com, 22.01.2019
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Hotel iteself is OK. Personal shoud be more professional.

Nice rooms. Bad: Restaurant ... everything takes very long, food came cold.

Radim on Booking.com, 22.01.2019
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Awesome

Breakfast good but higher price. Facilities very good.

Martin on Booking.com, 21.01.2019
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Good

Good bed confort, pool Bad: Restaurant

Jardeli on Booking.com, 21.01.2019
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Exceptional

The location was nice. Bad: It was cold during the night. The window wasn't insulated good enough. I couldn't stop the air flow to enter into the room, therefore was cold. It is true that I asked for a heater and I got it, so then was too hot ?.

Daniel on Booking.com, 10.01.2019
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Great accommodation, reasonable price

Hospitable staff, flexible for individual needs. Great location, outside the city, but close enough, right next to a big department store. Amazing river view. Bad: Very poor Wi-Fi connection

Mariia on Booking.com, 03.01.2019
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Exceptional

Super Service

Mib on Booking.com, 02.01.2019
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Good

Very close to where I needed to be, Bad: They were about to double charge us on the stay if I didn't thankfully find the invoice,and the room wasn't cleaned although we informed housekeeping and the receptionist while leaving for the day

Sofian on Booking.com, 30.12.2018
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Exceptional

Alles was top Bad: Niks

Wendy on Booking.com, 30.12.2018
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good hotel, transport (tram) nearby, very friendly personel.

the swinning pool and the fitnessroom and the openingshours. The breakfast is also very nice. Bad: the parking price is too high ( 19 euro/24 hr), This was free before.

Roland on Booking.com, 25.12.2018
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Wonderful

Room was nice, the Hotel pool has long working hours, so you can go swimming from 6 am until 11 pm. If you have luck, you can get a room with view on the Rhine river. Bad: Booked a twin bedroom and got a double room instead

Matthias on Booking.com, 10.12.2018
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Exceptional

Super

Hrvat on Booking.com, 01.12.2018
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Good

The WIFI did not work in the room. It was reported to reception staff 4 times and on each occasion they promised to investigate and come back but no responses and no WIFI for the duration of the stay. Ordinarily this would not be good but it was even worse having paid a grossly inflated price because it was during the Medica event. Disappointed with the lack of follow up, will revert to the holiday inn next time, better value and service.

Martin on Booking.com, 29.11.2018
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This is the third time I'm there, and I'm coming back.

The hotel is located in Neuss, and although a little bit far from Düsseldorf downtown, I actually liked the location since it's still easily accessible by public transport while located in quiet neighbourhood. Check-in was quick and unproblematic. When I was there, the hotel was doing renovation though and it was a little bit noisy. Room view especially when facing Düsseldorf city and the river was super nice. I also liked the fact that it has pool and fitness center that opens until 11 PM. It's a bit pity that they don't have larger fitness studio though. But overall, it's an excellent business hotel. This is my third time, and I will be there again next time in Düsseldorf.

ve_0517 on TripAdvisor, 28.11.2018
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All good except WiFi in the room

WiFi in the room was very poor, informed reception but no improvement ?

Maqsood on Booking.com, 16.11.2018
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Great location

It was well located. We had a train station 5-10 minutes walk from the hotels and trains to the city and airport. We had a beautiful city view from the room and the Rhine was down there

agueda on Hotels.com, 14.11.2018
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nice hotel in convenient location

good location, convenient for Neuss and Duesseldorf, plenty of free street parking in area staff very helpful + friendly Bad: rooms are a bit dated, we had to remind housekeeping to fill up coffee/tea supplies coffeemaker broken

Regina on Booking.com, 05.11.2018
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Decent standard hotel.

Recommended for the price. Nice area for running.

Rafal on Booking.com, 29.10.2018
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Exceptional

Loved everything about the hotel itself. Amazing time. Bad: A little bit out of the way. First member of staff i spoke to was a little unhelpful, other than that everyone else was great.

Grimley on Booking.com, 16.10.2018
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Exceptional

Hotel its clean & location good . The staff friendly specialty. Mr.fobian schols the room it was not as I want then directly he changed for me and Mr. Manuel schiefer he was friendly when I'm going to leave at the reception

Wisam on Booking.com, 01.10.2018
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Excellent as always

Stayed here for last 16 years and it never disappoints. Clean, smart, rooms are big, food good and staff very efficient and friendly.

Mike on Booking.com, 01.10.2018
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Exceptional

The hotel is near to mall and taxi stand as well Its little quite area near the river but everything is available . It take around 15-20 mins by taxi to reach city center

Tarun on Booking.com, 30.09.2018
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Contact

Crowne Plaza Düsseldorf - Neuss
Rheinallee 1
41460 Neuss
Germany