Hotel reviews

Reviews from guests to our Crowne Plaza Düsseldorf - Neuss.

Training in Dusseldorf

Pool and Spa and River Bar food was good and the staff were very helpful and friendly Bad: The aircon in room didn't do anything and the only way to cool down the room was to open window. This made a wind howling noise and I needed to put a towel on the floor by bedroom door.

Martyn68 on Booking.com, 16.05.2019
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Exceptional

Le service

Jasmina on Booking.com, 13.05.2019
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nice hotel in convenient location

We did not have breakfast at the hotel - it seemed quite expensive. We liked the location: near the Rhine - there is a lovely walking path along the Rhine with splendid views and a short walk down the path, there is a nice restaurant with terrace looking out onto the Rhine. It's near the Rheinpark-Shopping Centre with with all kinds of shops, supermarket, cafes, play area for children, parking, etc. near public transport: trams into Neuss and Duesseldorf staff is very helpful and polite Bad: A lot of the rooms have a lovely view onto the river - we asked for one, but unfortunately only get one with view to the car park. We've stayed here several times before and have in the past had rooms with a lovely view of the Rhine So, perhaps next time ?

Reg987 on Booking.com, 05.05.2019
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Fantastic

Everything Bad: Nothing

Martin on Booking.com, 02.05.2019
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Location

Location and price Bad: No balcony and beds not comfortable room service don't speak deutsch nor English

Ali on Booking.com, 29.04.2019
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Lovely hotel

The hotel is lovely, the room had everything we needed, very spacious & the bed was super comfortable! The food in the bar was very nice & breakfast was also nice. The staff were friendly & helpful.. my only gripe would be that we had a lot of luggage & a baby and we weren’t offered any help. I took my baby to the pool area which is lovely, lots towels, clean & just felt like a nice place

kerry4444 on TripAdvisor, 19.04.2019
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Excellent comfortable and great staff

The facilities, run routes prepared

Ellie on Booking.com, 12.04.2019
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Exceptional

We're able to provide adapter upon request.

Diprit on Booking.com, 10.04.2019
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Excellent

Breakfast TOO expensive

Miguel on Booking.com, 08.04.2019
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Good

Room was good although bathroom dated. eg sink was all chipped. The pool area and sauna is really good. Reception area good. Bad: Parking unpredictable or expensive 5 k to main dussledorf centre bit of a walk. 25 euros for a cab each way. Found out about the tram to late.

Adrian on Booking.com, 07.04.2019
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Very Good

Modern room Bad: Limited evening meal choice in restaurant

Emma on Booking.com, 01.04.2019
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A well appointed comfortable hotel in a good location

The Crowne Plaza has been recently refurbished, and now has a nicely understated modern look and feel. The staff are efficient, professional and friendly. The rooms are comfortable and well appointed

Alexander on Booking.com, 26.03.2019
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Good

Very good oprtion to stay for ProWein, easy to reach from the airport, transfers to Messe, very comfortable stay.

Andrey on Booking.com, 26.03.2019
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What you see is what you get!

Nice rooms, Nice view, good breakfast and late checkin possible! Free parking in front of the hotel

Job on Booking.com, 20.03.2019
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Exceptional

the staff were very accommodating and couldn’t do enough, pool was lovely and all amenities were exceptionally clean, hotel rooms were second to none Bad: the work to upgrade the hotel did start a bit early but we were only notified about this through a poster in the lift

Lyndsay on Booking.com, 25.02.2019
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Good stay, pleasured.

Rooms are little bit scuffy. Bad: Nothing Everything is ok.

Anonymous on Booking.com, 15.02.2019
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Awesome

Beautiful clean comfortable double room, good choice of buffet breakfast. Lovely pool and gym area Bad: Nothing

Julie on Booking.com, 14.02.2019
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Great value for money

We visited Neuss to attend a wedding. Although the hotel is not in the city center it was easy to get there from the highway and the hotel offers parking (paid) parking facilities under the building. Staff and service were great. Would come back.

Roger on Agoda, 12.02.2019
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Exceptional

Excellent hotel. Bad: The restaurant is not very good at all, but the breakfast buffet is excellent and so is everything else in the hotel.

Edward on Booking.com, 12.02.2019
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Good

- the 3 lifts were not working permanently. You have to wait very long time every single time you want to use the lift, whenever. - people behave like salvage in the sauna, they can not even drop the towels they used in the appropriate basket. Also, though you are in a naked zone, people believe they are alone and can behave such as it was the case: really no manners at all.

Anonymous on Booking.com, 27.01.2019
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Good

Large comfy room

Andrew on Booking.com, 25.01.2019
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Hotel is OK, personal could be more professional.

Nice comfortable rooms. Bad: Hotel personal ... smile, but "I dont know" or "I cannot" is very often the answer.

Radim on Booking.com, 22.01.2019
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Hotel iteself is OK. Personal shoud be more professional.

Nice rooms. Bad: Restaurant ... everything takes very long, food came cold.

Radim on Booking.com, 22.01.2019
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Awesome

Breakfast good but higher price. Facilities very good.

Martin on Booking.com, 21.01.2019
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Good

Good bed confort, pool Bad: Restaurant

Jardeli on Booking.com, 21.01.2019
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Exceptional

The location was nice. Bad: It was cold during the night. The window wasn't insulated good enough. I couldn't stop the air flow to enter into the room, therefore was cold. It is true that I asked for a heater and I got it, so then was too hot ?.

Daniel on Booking.com, 10.01.2019
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Great accommodation, reasonable price

Hospitable staff, flexible for individual needs. Great location, outside the city, but close enough, right next to a big department store. Amazing river view. Bad: Very poor Wi-Fi connection

Mariia on Booking.com, 03.01.2019
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Exceptional

Super Service

Mib on Booking.com, 02.01.2019
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Good

Very close to where I needed to be, Bad: They were about to double charge us on the stay if I didn't thankfully find the invoice,and the room wasn't cleaned although we informed housekeeping and the receptionist while leaving for the day

Sofian on Booking.com, 30.12.2018
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Exceptional

Alles was top Bad: Niks

Wendy on Booking.com, 30.12.2018
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Contact

Crowne Plaza Düsseldorf - Neuss
Rheinallee 1
41460 Neuss
Germany