Ladies and gentlemen,
We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of North Rhine-Westphalia (in German). Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.
An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:
For leisure travels the 2G rule applies, which means only fully vaccinated or recovered people are allowed to stay at the hotel.
For non-touristic trips (e.g. business travel, private trips for a funeral) the 3G rule applies, i.,e. a negative test certificate must be presented. An antigen test certificate must not be older than 24 hours, a PCR test result no older than 48 hours. Retesting every 4 days is required.
People who cannot be vaccinated for medical reasons are exempt from the 2G rule. A medical certificate no older than 6 weeks, together with a negative test result, must be presented. Children and adolescents up to 15 years of age are also exempt from the rule, but must present a negative test result.
Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in all public hotel areas.
There are several test facilities close to the hotel:
Find an overview of the Corona test centres in Neuss here (in German).
For the restaurant and bar the 2G rule applies, which means only fully vaccinated or recovered people have access. People, who cannot be vaccinated due to medical reasons (medical certificate not older than 6 weeks + negative test) or children and teenager up to the age of 15 years with a negative test result are exempt from this rule.
We offer our standard breakfast buffet again, of course under consideration of all hygiene and safety regulations. No table bookings are required.
daily 06:30 a.m. - 10:30 a.m.
Our PRIME restaurant is open during lunch time for hotel guests and external visitors. External visitors must book a table in advance.
Dinner is currently served at the RiverBar.
Our terrace unfortunately remains closed until further notice.
Our hotel bar is open daily between 10:00 a.m. and 00:00 a.m. The kitchen closes at 10:00 p.m.
We are happy to serve you breakfast and dinner to your room.
06:00 a.m. - 10:00 p.m.
Half board is currently not available.
We currently only open the sauna upon request.
The swimming pool is open.
The gym is open around the clock. No reservations required.
Massages and beauty treatments are available upon request and subject to availability.
Please note that there are current restrictions concerning the capacity and realisation of meeting and events. Please contact us and we will find the best solution for your needs. All meals for the coffee breaks are packaged individually.