Ladies and gentlemen,
We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of North Rhine-Westphalia (in German). Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.
An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:
Proof of (full) vaccination, recovery or a negative antigen test certificate must be presented upon arrival. The test certificate must not be older than 48 hours.
Retesting is not required during extended stays.
Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in all public hotel areas.
There are several test facilities close to the hotel:
Find an overview of the Corona test centres in Neuss here (in German).
We offer our standard breakfast buffet again, of course under consideration of all hygiene and safety regulations. No table bookings are required.
daily 06:30 a.m. - 10:30 a.m.
Our PRIME restaurant is open during lunch and dinner time for hotel guests and external visitors. External visitors must present proof of vaccination, recovery or a negative antigen test result and boook a table in advance.
Dinner opening hours:
Monday - Friday 06:00 p.m. - 10:30 p.m. (kitchen closes at 10:00 p.m.)
Our terrace unfortunately remains closed until further notice.
Our hotel bar is open daily between 10:00 a.m. and 01:00 a.m. The kitchen closes at 10:00 p.m.
We are happy to serve you breakfast and dinner to your room.
06:30 a.m. - 01:00 a.m. (kitchen closes at 10:00 p.m.)
Late Night Menu 00:00 a.m. - 06:30 a.m.
Half board is currently not available.
Our swimming pool and sauna unfortunately remain closed until further notice.
The gym is open 24 hours. A reservation is not necesary.
Massages and beauty treatments are available upon request and subject to availability.
Please note, that there are current restrictions concerning the capacity and realisation of meeting and events. Please contact us and we will find the best solution for your needs. All meals for the coffee breaks are packaged individually.